Sample Drop Process
We understand that not all programs operate the same way. The screenshots below describe the process as if it is initiated by the student. We can change the workflow to accommodate your process.
The student will have a tile on their main dashboard:
The student will have a record of any previous drop requests along with a form to complete a new drop request. In the screenshot below, the student selects the class they want to drop and a note to the college staff member, along with a signature:
Once the student submits the drop request, the college staff will be notified via email. The staff member can see all the drop requests in their portal:
At this point, the staff member can click ‘view details’ on the drop they are reviewing to decide if this drop will be processed. They will change the status from registered to dropped.
The process of mirroring the drop in your SIS will be discussed during implementation.
There are settings related to the process that can be worked out during implementation as well. Some options here are an email that goes to the college staff member notifying them of a new drop, an email notification sent to the student, but could also be sent to a teacher or counselor as well, along with a follow-up email that goes to the student once you’ve completed the drop process (when you change the status to dropped).